Al was amazing. You can tell that he really cares about the quality of work and customer service. I highly recommend him and his company. He was very responsive, no nonsense, and did an excellent job. Please see before and after photos below (Difference of 2 hours)
Just moved here from out of state. Called three pool companies for a pool inspection we needed for our new home we bought. Left messages with 2 but Blue Escapes answered the phone. I set up the appointment, they were on time and very professional yet personable. Bob let us know what we needed to do to remodel the pool with some options. Great experience. Need a pool inspection, these are the people you need to call!!
We just bought our first house and are dealing with our first pool. After struggling to maintain the pool for 3 months we finally called Poolinco. There is no way I could do this company justice in one post, but I haven't seen customer service this good from any other company. The owner Al came out and diagnosed our problem in a matter of minutes and caught things our house/pool inspectors missed. They then corrected those issues and only charged $122 for the consultancy and repairs. He told us how long these repairs would hold before we need a new pump and filter, while offering free advice on how to maintain our pool. We will be using Poolinco for anything we need for our pool moving forward. They are top notch and respect/value the customer more than any company I have seen lately.
I had a regular pool company to maintain and repair our pool equipment. The pool has been a source of frustration at only 9 years old. I finally threw up my hands when the pool went green for the 100th time. I decided to try a new service and call Poolinco USA and the my surprise a live person answered the phone on Sunday! “AL” offered to come out that same day and take a look. I was so stunned that I agreed. He looked over all the equipment and diagnosed the problem instantly. Within a few hours our pool was sparkling and clear; furthermore, he described why this had happened and what wasn’t right with the repair work. He took his time to walk me through the engineering of our salt pool and to show me what should have been done in the first place! It is SO wonderful to find knowledgeable people in whom we can rely! The next day my grandchildren were swimming happily and I have peace of mind!
After meeting with five different pool companies we selected Poolinco Pools without hesitation. Al is truly a professional with integrity. Informing us of each step during the construction and even after with teaching how to manage pool chemistry. His attention to detail and design is amazing. No one else mentioned jet placement in the spa to accommodate my husbands height. Al was aware we are planning a boat/jet ski dock and suggested the electrical lines be placed at the same time as the pool saving us a substantial amount of money. How many business's truly think about saving the client money? The process was smooth and we are extremely satisfied with our pool and spa! Search no more and select Poolinco Pools
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