The company left their business card at my door. I followed up with a phone call. They were instrumental with helping me with the insurance process. Anthony & Jennifer were consistent with returning my calls and addressing any concerns that I had regarding the roof repair/roof replacement. I selected the textile for my roof, insurance approved. They arrived to work @6:30 am with workers began to tear off my old roof by 2 pm they we completed. They had enough workers to complete the job in a timely manner. Great job Universal Roofing & Restoration.
This is a family-owned and run company that fills a market need for high quality roof repair with personalized service. They built trust, met with me to discuss the options/plans, and demonstrated the utmost professionalism and quality at each phase. My total roof replacement was fairly priced and performed in a single day. I would absolutely work with Anthony and Jennifer again, they are great people, and the experience was excellent. (local Houstonian written from throw-away account)
Anthony and Jennifer were amazing to work with and we are overjoyed with the result. We had 3 major projects to help update the exterior of our home. Roof repair, gutter replacement and exterior paint. Having one point of contact was such a plus then trying to coordinate 3 different work groups on my own. Anthony took care of all 3 projects, the contractors they used were honest, professional and their work was exceptional. Even after I would do a walk through and okay the work, Anthony would come and find things I missed! His contractors would return and take care of all those details and then some! They cared about their work as though they were working on their own home. I can’t say enough good things about this company!
When I met Anthony and Jennifer, I told them I wanted to be in the business of working with good people and that is exactly who they are! They've been extremely patient, understanding, and attentive for all my needs over an exceptionally lengthy period of time. From big projects down to the smallest detail they've helped me achieve my vision with an enthusiastic attitude. If you want your rehab done right, Anthony is your guy! I see a bright and prosperous future for this power duo and hope others will have the same pleasure I did working with them!
My condo association has been working exclusively with Universal Roofing for all our roofing needs during the past three years. During this time, they have fixed a leaking skylight, removed & replaced old gutters, re-flashed/sealed areas on side of building which was coming apart and removed old window awnings. I really like working with this company because they do great work at a very fair price, they are very friendly (great customer service) and are punctual when you need them to be (such as when you have a leaking skylight and need it fixed asap). I highly recommend Universal Roofing if you are in need of a roofing related service!
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