The team here is amazing! I have always had wonderful customer service. They also have the best sales. My daughter and her friends loves to pop in after dinner, and I normally find something for myself as well.
Sweet staff cool stuff...I love my 2 gold necklaces!
BAD CUSTOMER SERVICE. I was so disappointed abt the store. I went to the store on Nov 21st and wanted to get a dress i like but they didnt have my size so one of the girl works in there offered to help me order it online. I agreed with it. On Nov 27th i checked my bank acc , i saw they charged me twice with the amount of $75.72. I called the store and asked them nicely if they can help me with this issue, they told me to contact customer services. I called customer service number, it keeps transferring me to voice mail. I was patient until today Nov 30th . I checked my acct .They charged me again (2nd time) w the amount of $75.72. I was really upset. Called the store again and again...still helpless, Coudnt make it through customer service number. I emailed them, no response. I called the bank and during the time i was on the phone with the bank. I saw there is a new transaction was made , and there you go... another extra charge from them, the same amount of $75.72 (this is the 3rd time).I told myself thats it, i cant wait for their CUSTOMER SERVICE anymore, I had to cancel everything from the bank. Girls,be aware of this store. The order was placed by an employee in store but when i call for help, none of them is able to help me.
I ordered a dress online for 100 dollars and never received it. I called their customer service number and left two voicemails and never got a call back. When I emailed their customer service asking what I should do about this issue I got told to ask my neighbors. They showed no concern or care that I never received my dress, so unprofessional. Do not order from them!!!!
Went here during normal hours and they closed an hour early with no warning.
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