UPDATE The manager reached out to me and apologized for what happened and was really sweet about it. She even offered me a discount for the next time I come back which I will since I loved how well I was treated when I shopped there for the first time. And the dress was a hit at the wedding! --- I would have totally given this boutique 5 stars for the staff, ambiance, and selection of clothes, but my dress that I purchased broke literally less than 24 hours later and that really left a poor and annoyed impression. In search of a bridesmaid dress, I found the perfect one that matched the color palette. I was so happy! Then I tried on the dress this morning to pair with some shoes, and the strap BROKE. Literally thought what the heck? Tried calling, no one picked up so I'm just gonna sew it back on later today because that'll be faster than the hassle of driving back and doing an exchange (and I don't even know if they have my size). Other than that, I really loved the store, but kinda annoyed that this happened.
I had a great experience with this place! I was looking for something for a brunch tour for a girls trip and Renée found the perfect dress for me. She took so much stress off of me and found the perfect look and received so many compliments on my outfit. Give this woman a raise!! There is so much to choose from and for so many occasions.
***UPDATE*** Renee the manager of Beehive called and apologized for the lack of service and miscommunication on her associates behalf. She was very sweet and told me that she appreciated my reaching out to discuss what happened and that she definitely wants me to continue to shop there. She also told me how much she values her customers and gave me 20% off my next in store purchase! I am pleased with her response and the fast action she took to reassure me that this would not happen again! :) This negative experience with this specific store associate (I believe her name is Courtney) happened today, February 28, 2021. This is not my first time shopping at this boutique. I love the clothes here and usually receive decent customer service however, I am absolutely shocked by how I was treated today. 1. Tone of associate’s voice was cold and uninviting. 2. I was told twice that returns weren’t accepted but could receive store credit. That was fine, I did not need reiteration. She mentioned that the policy varies by location and I asked where it mentions that the location does not accept returns because it did not say in the email I received for my online order confirmation. I was asking so I could make sure for future purchases. She said “oh you bought it from Austin they have a different policy” however, her tone was still cold and she sounded annoyed. 3. When she gave me the bag she literally dangled it over my head forcing me to reach my hand up high to grab the bag. I’m very petite and that made me feel totally and utterly uncomfortable and insulted as she said “bye” in a very stuck-up tone as if she could not wait to get rid of me. 4. She was on her phone for most of the time I was there and her demeanor was explicitly different with me versus the customers before me which my friend had also noticed.
I had a great shopping experience here yesterday! The owner and manager (Julia) of this location do a great job buying and choosing their collection! I could not believe how affordable everything was while also being on trend an unique! I can't wait to wear everything I purchased on my honeymoon in Maui! There is no other boutique like this in Houston.
Angelica was super helpful with finding the right accessories to go with my daughter's outfit. Thank you so much!! Great service and attention. My daughter got a ton of compliments too. We will be coming back!
Whether you are considering installing a new roof, siding or rain gutters, team up with the superior roofing and remodeling solution provider. We have been serving homeowners and businesses in Richmond, Tx. Call us today to talk with one of the roofing and remodeling specialists on our team to help you set your priority project in place. We look forward to sharing the excitement of planning a roofing or remodeling project that will improve the livability, comfort and convenience of your home or business.
Superior customer service is not just a slogan at All-Pro Roofing & Construction, serving Richmond. We live and breath providing high-quality workmanship, effective communication with our clients and follow-through on finishing roofing and remodeling project on time and on budget. Our industry certifications, company awards and top online reviews from home owners in Richmond speak to our dedication to providing the best possible service to our customers. Call or visit one of the expert roofing and remodeling specialists on our team about your goals for your next roofing or remodeling project.
Are you ready to take the next step in planning a new roof or remodel of your home? We have built a great reputation for taking the vision of each homeowner and offering superior solutions to make their home improvement dreams a reality. And, we can do this in less time and money that you can ever imagine. Take your next roofing and remodeling plans with the leader in roofing and remodeling in Richmond—All-Pro Roofing & Construction. We are excited about the opportunity to get started on installing your new roof and completing your home remodeling project today.
When you select All-Pro Roofing & Construction for your new roofing or remodeling project, you will appreciate the comfort, convenience and value of home improvement sooner and more affordably than you can ever imagine. And the project management process that we have developed and enhanced over the years will make the process smooth, efficient and trouble-free. We provide complete roofing and remodeling for homeowners and businesses in:
Over 350 Shops, Bars, And Restaurants In The Surrouding Area