Went in there today to try the shop again. And once again the rudeness from the staff is appalling. Why? I mean I’m not the only one that notices. You can read the other reviews and see there is a common thread. I understand they are younger employees, but please be selective in your hiring. People want to feel relaxed and happy shopping-especially second hand shopping. But every time I am In there the employees look like they hate their life and working there. No hellos, no check ins, no goodbyes. Just stale customer service with rudeness. Sigh.
First time trying to selling my clothes after cleaning out my closet. The place was my 2nd visit I purchased clothes in the past for kids. The guy was very on polite at the counter. You log in on kiosk and wait for your name to be called. Less than 20 min wait. He inspected my tub full of clothes and rejected all of it😬. They only want specific clothing for the type of customers they serve. He provided a list with pictures. The process took 15 minutes. So I headed to Buffalo Exchange 🐃 🤪 And full and forgot to take pictures
The Staff looks so unhappy to be there! It’s your job look happy and joyful but they always look mad and very unwelcoming! I was trying to make conversation and they weren’t interested at all! This girl with orange hair would just shrug at me and it’s just a horrible store with really bad staff! Also they are so picky about what they take but have really ugly clothes that has been their for months!
Love crossroads and I spend a lot of money there buying designer items, however some of the workers do not like to do their job at all and are completely rude and ignore you when you ask to see an item on consignment.. not to mention whoever is running the stores Instagram is horrible.. she doesn’t even show the items without using some filter where you can barely see anything.
The people in the counter receiving the clothing to buy were hostile, and lack of common sense. when I arrived they had a long line and she said keep the clothing with you, first of all I wasn’t going to stand there holding a bunch of clothing, there was no space anywhere to seat or to place the clothes, I had to suggest putting my items on the counter, they didn’t like it. I went outside to keep my distance, when I came back they were done looking at my stuff and said they were not going to take anything. Not even a single item. (Brought a whole closet) My items looked better than many clothing in their store. She some short hair lady I think she was the manager was very mean and hostile not a good experience if you’re trying to sell your clothes. Seem to me like some kind of retaliation. For “suggesting and leaving “ like if I’m supposed to know I can’t step out for a moment
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