Einstein Bros. Bagels

5300 Kirby Dr, Houston, TX 77005, USA

About Einstein Bros. Bagels

3.7 / 5

from reviews

    Jimmy Wu
    -
    November 21, 2021

    Super nice staff, awesome food, always fresh coffee...what more could you ask for? Love this location. Vanilla hazelnut coffee is the best.

    Joseph Say
    -
    November 22, 2021

    I didn’t realize they had discontinued curbside, I had made the order and called them to tell them what car I was in, and they informed me. They told me they had discontinued curbside so I told them to cancel the order they refused but offered to bring it out since I didn’t know. I was parked by the curb, but pulled into a spot to wait. The lady that took my order came out and started berating us and said, oh it’s “those people”. I have never spoken to her before. She was obviously making a micro aggression towards me. She removed her mask to scream at us, so we rolled up our window. I told them to keep the food. I’ll never go there again. I know the service industry is hard and I don’t want to argue with anyone, but that was unnecessary.

    Lawrence Peretzman
    -
    October 13, 2021

    Great lox and bagels for a chain. Customer service is quick and friendly. Unfortunately, many of the Einstein Bros have closed in Houston. The one on Kirby and Bissonet is still open.

    Nicholas Byrd
    -
    November 07, 2021

    The employees here are awesome. They get you in and out super fast. Bagels are dank.

    Claudia D
    -
    October 16, 2021

    Let me first say that I love their bagels, but I will never come back to this location again due to their horrible customer service. In line in front of me was an older gentleman trying to ask about bagels and one of the female employees was so unnecessarily rude! She cut him off by yelling at him that they were closing in 30 minutes and wouldn't let him speak. Let me point out that the older gentleman struggled to speak anyways and walked with a cane. The woman must've been the manager because non of the other employees interjected to stop her rudeness. I was infuriated by such treatment and embarrassed to be a customer of such an establishment and walked out refusing to make a purchase.

    Einstein Bros. Bagels

    Our Address

    5300 Kirby Dr, Houston, TX 77005, USA

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