Wow, just ordered the house blend through the website. And BEST COFFEE EVER!!! Not even kidding. I used to think starbucks was the best you could get and man was I wrong. Thank y’all so much for the best cup of coffee I’ve ever had will definitely order again!
This is the best coffee !!! I really love it, I just can’t explain the flavor 🥰😍😘
My family has been buying coffee from HCB since the 70s. They have the highest quality coffee I've ever had. I prefer dark roast coffee and their Italian roast is amazing! The whole beans are so oily and smell heavenly. I look forward to my morning coffee. Friendly staff, great coffee.
No light roasted coffee at all. It used to be so much better 20 years ago. Now it closed down, I guess due to covid. Bad decision. I stopped by for a cup of coffee, then waking away from the door, I saw another potential customer walking up to the door. No doubt, she read the sign and left also.
I used to be a regular customer here but I eventually stopped shopping because there are too many frustrating things that I really wish they would address. In New York, where I am from, there are many independent coffee roaster shops where they load fresh beans into canisters daily and fill the bags for you in front of you. HoCB does not offer this, all their bags are pre-filled and on the shelves, and they don't label them with the date they were filled, so you have no idea how fresh the beans are. Additionally, they do not offer free trade beans, which is something that has been addressed in other reviews. I also think the attitudes of the employees need a lot of work. I am by no means a connoisseur, but I can tell what I like and don't like when I taste a new coffee. A coffee roaster employee should aim to form an educational relationship with customers and help them refine their preferences, but instead I have felt very judged or dismissed by some of the employees there. They are very salesy, and have always pushed the more expensive beans to me, some of which I have ended up not liking at all. Finally, the environment is something I am very passionate about, and I don't like using their disposable cups for the samples. I once asked to try a small sample, but I requested that they put it in my portable mug instead of giving me one of their disposable cups. I made it clear that I only wanted a small amount because I just wanted to try out the coffee and it was late in the day so I was not looking for a full cup of coffee. They ignored my request and instead filled my mug all the way, and charged me for a whole cup of coffee. Behaviors like this are a surefire way to lose customers, and they really need to work on this. This business charges the same or higher prices as what I pay in New York City, despite having inferior products and probably paying way less rent. I would love to see a small, independent business like this thrive, but they need to do more.
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