First time in the store and was very impressed by the selection. There were 2 ladies working and were very nice. They gave me space to shop but were present to help me when I was ready. I bought 2 cute dresses for a mid 30 year old. We will definitely be back to this Rice Village gem.
The customer service here is horrible. I walked in to the store with associates in the back room having conversation. No one ever greeted me. Even when I picked up a dress to try on. The associates worked with another customer that wasn't of color as I. This customer entered the store after me. Associates set them up ina fitting room, asked if they needed further assistance and offered their help in the case they did. They then returned to the back of the store. I decided that although the dress I tried on was on sale and super cute, it wasn’t worth spending money in a place that made me feel so unwelcomed. I do not recommend this place. Most of their items are over priced anyway.
Stupidest return policy they won’t take your online returns in store. I drove 30 minutes to exchange a pair of jeans. It does state on the return policy on the receipt but I didn’t read it’s my fault but that is a dumb return policy! You have to pay to have your items shipped to you and you had to pay to have the items returned. I will not shop here again.
Today was my first visit to the store. I loved the store and the clothes were amazing. I was truly impressed by Holly. She was the only salesperson in the store, but she made every single customer feel special. Today may have been my favorite shopping trip ever. Thank you Holly.
Store has young fresh looks. Colorful, variety of dresses, tops and bottoms. Fun earrings to go with any out fit. Small sassy boutique that you could find something in 20 minutes.
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